Privacy Policy

Red One Corporation (“Red One,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at red.one and through communications with us, how we use it, and the choices you have. By using our website or communicating with us, you agree to this Policy.

Information we collect

We collect only the information we need to respond to you and operate our business:

• Information you give us. When you fill out a form, email us, call us, or text us, we may collect your name, company, email address, phone number, and the contents of your message.
• Information collected automatically. When you visit red.one, our servers and analytics tools may collect standard technical data such as your IP address, browser type, pages viewed, and the date and time of your visit. We use this to keep the site secure and to understand how it is used.
• Cookies. Our website may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide the services you request;
• Communicate with you about your account, projects, or requests, including by text message where you have contacted us by text (see Text messaging below);
• Operate, maintain, secure, and improve our website and services; and
• Comply with our legal obligations.

Text messaging (SMS)

Red One Corporation uses a business phone number that can send and receive text messages. This is a conversational program: if you text our business number, a member of our team may text you back to respond. Messages are occasional and directly related to your inquiry — we do not run automated marketing text campaigns.

• Consent. By sending us a text message, you consent to receive text message replies from Red One Corporation at the number you texted from. If you provide your mobile number on a form or verbally and ask us to follow up by text, that is also your consent to be contacted by text about your request.
• Message frequency. Message frequency varies and is typically low — we generally only text in reply to you or to follow up on a request you made.
• Cost. Message and data rates may apply, depending on your mobile carrier and plan.
• Opt out. You can opt out of text messages at any time by replying STOP to any message from us. After you send STOP, we will not send you further texts, except to confirm your opt-out. To resume, reply START.
• Help. For help, reply HELP to any message from us, or contact us at help@red.one.
• No sharing for marketing. We do not sell or share your mobile phone number or the contents of your text messages with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data and consent are never shared with third parties except as described in “How we share information” below (for example, the messaging platform that carries the message on our behalf).

How we share information

We do not sell your personal information. We share it only as needed to operate:

• Service providers. We use trusted vendors to run our business — for example, our telephone and text messaging provider (RingCentral), email and analytics providers, and website hosting. They may process your information only to provide services to us and are required to protect it.
• Legal reasons. We may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of Red One, our clients, or others.

Again, no mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Data retention

We keep personal information only as long as needed for the purposes described in this Policy or as required by law, and then delete or de-identify it.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may:

• Ask us what personal information we hold about you and request that we correct or delete it;
• Opt out of text messages by replying STOP; and
• Adjust your browser settings to limit cookies.

To exercise any of these choices, contact us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws.

Children’s privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and post the updated version on this page.

Contact us

Red One Corporation
3200 Highlands Pkwy SE, Suite 422
Smyrna, GA 30082
Email: help@red.one